What is the check-in and check-out policy at Hotel Astoria?
Check-in is at 14:00 and check-out is at 11:00.
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Hotel Astoria, Zermatt
112US$
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Key details
About the Hotel
Steinmattstrasse 32,
Zermatt,
Switzerland,
3920,
Valais
- Steps from the Matterhorn Museum
Great
8.6
9.1
4.4
4.3
Loved by guests
"The Wellness Center was wonderful!"
"The room was big, decorated traditionally, in my opinion really cool."
"The Ski Room was a nice convenience with boot heaters & ski storage."
Hotel Astoria is a 3.5-star hotel featuring a
Rooms & Amenities
The hotel offers 21
Dining & Nearby Options
Dining options include a restaurant serving meals, while nearby eateries include Café Da Bela and
Leisure & Activities
The hotel features onsite activities such as
Services & Transportation
Hotel Astoria provides convenient services including a
“This hotel stands out with its Matterhorn views and family-friendly vibe. I think that the spacious rooms, complete with balconies, make the mountain scenery even more special. The staff's commitment to service helps to create a welcoming environment for guests, including pets.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
35 m²
2 Single beds
Shower
Sauna
room details
Economy Double Room
2 persons
25 m²
2 Single beds
Shower
Sauna
room details
Double Room
2 persons
25 m²
2 Single beds
Shower
Sauna
room details
Economy Junior Suite
2 persons
35 m²
2 Single beds
Shower
Sauna
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Safe deposit box
- Concierge desk
- Pets allowed
- Security
- Luggage storage
- Ski storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Ski school
Services
- Ski equipment hire
- Laundry
Dining
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Spa & wellness centre
- Sauna
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Dining Onsite
At Hotel Astoria, the onsite dining experience is a delightful blend of local and European flavors served in a charming, romantic setting. The elegant ambiance and thoughtfully curated menu invite guests to indulge in authentic culinary experiences during their stay.
Location
Steinmattstrasse 32,
Zermatt,
Switzerland,
3920,
Valais
Map view
Steinmattstrasse 32,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.5
km
Landmark
Gorner Gorge
1.6
km
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.5
km
Landmark
Sunnegga
2.4
km
Theme Park
Forest Fun-Park Zermatt
1.4
km
Ski Area
Wolli park for beginners Sunnegga
2.3
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.4
km
Landmark
Denner Partner
1.6
km
Garden
Ricola Herb Garden
1.9
km
Beach
Leisee
2.7
km
Garden
Dossen Glacier Garden
2.9
km
Church
Kapelle Riffelberg "Bruder Klaus"
3.0
km
Bridge
Hangebrucke
2.9
km
Ski Area
Gornergrat
4.8
km
Landmark
Zmutt Glacier
2.8
km
Beach
Grunsee
3.2
km
Landmark
Zmutt
2.8
km
Nearby
Museum
Matterhorn Museum
250 m
Cemetery
Mountaineer's Cemetery
210 m
Church
St Peter's English Church
440 m
Bridge
Photopoint Kirchbrucke bridge
60 m
Church
Parish Church of St. Mauritius
220 m
Bahnhofstrasse
Walk of Climb
240 m
Stellisee 3920 Zermatt
Stellisee
510 m
Hinterdorfstrasse 25
Hinterdorfstrasse
380 m
Triftbachstrasse 7
Bergfuhrerdenkmal
120 m
Hohbalmen
760 m
Castor Mountain
760 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
220 m
Murmeli Brunnen
600 m
Restaurants
Stefanie's Creperie
420 m
Bahnhofstrasse 60
Explore Zermatt
Local Highlights
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Bill
United States,
March
2025
5.0/10
My stay at Hotel Astoria in Zermatt was nothing short of good! The authentic Swiss Alpine charm of the hotel and the friendly staff made my experience truly special. However, the shower area was a bit tricky for me to navigate due to its height. Overall, I loved the genuine warmth of the place and would definitely come back!
Rooms
9.0
The room I stayed in was spacious and beautifully styled, featuring high ceilings and a cozy sitting area. The cleanliness was impressive, though I found the bathroom a bit dated.
Service
10.0
The staff were incredibly friendly and attentive. Mark, the owner, made me feel right at home and went out of his way to ensure all my needs were met. He even opened the wellness center early just for the ladies!
Location
9.0
The hotel was perfectly located in the center of Zermatt, making it easy for me to walk to shops, restaurants, and the bus stop for ski lifts. I loved being surrounded by the lively atmosphere.
Dining
8.0
The meals were fresh and delicious, served right on time. I enjoyed both breakfast and dinner, but I wished there had been more options like scrambled eggs or bacon in the breakfast spread.
Facilities
9.0
The wellness center was a wonderful retreat after a day on the slopes, with two saunas and a relaxing area that's perfect for unwinding. Plus, the ski room was super handy for storing gear.
James
United States,
February
2025
7.4/10
Staying at Hotel Astoria was truly a good experience, marked by the authentic Swiss charm and welcoming atmosphere. The spacious room I had offered stunning views, and the staff were incredibly attentive, making sure all my needs were met. While the location was great for exploring Zermatt, I did notice a bit of noise from nearby bars late at night, which detracted from the overall tranquil experience.
Rooms
9.0
My room was spacious, clean, and equipped with a charming sitting area. I especially loved the wrap-around balcony with lovely views of the Matterhorn, though it faced away from it.
Service
10.0
The service was fantastic. Mark, the owner, was exceptionally friendly, making everyone feel at home, and the staff were always eager to help, from meal adjustments to local recommendations.
Location
8.0
The hotel was conveniently located in the heart of Zermatt, making it easy to access shops and restaurants. However, the noise from nearby nightlife could be heard at times, especially with the windows open.
Dining
8.0
I really enjoyed the breakfast; the variety was great and everything was fresh. It would have been nice if the restaurant offered dinner options on-site, though.
Facilities
9.0
The wellness center was a soothing retreat after skiing. The ski room with boot heaters was also a fantastic touch, making everything super convenient.
Eric
United States,
December
2024
5.0/10
My stay at Hotel Astoria was charming yet not without its quirks. The staff's friendliness and attentiveness truly stood out, making me feel welcome. However, the heating in my room left something to be desired, occasionally leaving me feeling a bit chilly. The location was excellent, conveniently situated near bars and restaurants. and the breakfast selection was decent, though not particularly nice.
Rooms
7.0
I appreciated the spaciousness and cleanliness of my room, complete with a lovely balcony that offered great views of the Matterhorn. However, the heating system struggled on the colder night, causing some discomfort.
Service
9.0
The staff was good and went out of their way to ensure I had what I needed, even accommodating meal preferences when necessary.
Location
9.0
The hotel is perfectly located within a short walk to various eateries and the ski shuttle, making it very convenient for my skiing plans.
Dining
7.0
Breakfast was a classic European buffet-good quality. not overly extensive but sufficient to start my day.
Facilities
6.0
The ski room was equipped with boot heaters, which was a nice touch, although there were a few minor issues with some amenities that needed attention.
George
United States,
December
2024
6.8/10
My stay at Hotel Astoria was filled with charming experiences. The staff was incredibly attentive and made me feel like family. The food, especially dinner, was fresh and delicious each night. However, my room, while spacious and clean, had some maintenance issues that affected my overall comfort. Still, the location and views of the Matterhorn were highlights of my trip.
Rooms
8.0
I had a spacious room with a quaint wrap-around balcony. The high wood vaulted ceiling added a lovely character, though the bathroom felt somewhat dated.
Service
10.0
The staff's hospitality truly stood out. Mark, the owner, was especially engaging, even opening the wellness center early just for ladies. They really went above and beyond.
Location
9.0
Hotel Astoria's location was perfect. It was just a short walk to the ski lifts and close to shops and restaurants, making it very convenient.
Dining
8.0
I enjoyed the breakfast and dinner at the hotel. Each meal was on time and well-prepared, although breakfast could have offered a bit more variety.
Facilities
9.0
The wellness center was a nice feature. It had saunas and relaxation areas, but the ski room with boot heaters and storage was particularly convenient for my skiing.
John
United States,
December
2024
7.2/10
I had a wonderful stay at Hotel Astoria, where the staff's attentiveness and friendliness stood out the most. The location was incredibly convenient, allowing me easy access to local bars and restaurants, as well as ski rental services. I found the dining experience enjoyable, especially the fresh, well-prepared meals. However, while my room was spacious and comfortable, the bathroom could benefit from an update.
Rooms
8.0
My room was spacious and spotlessly clean, featuring a cozy sitting area and windows with charming ruffled curtains. The wraparound balcony offered lovely views, though not directly of the Matterhorn. The bathroom was functional but slightly dated.
Service
10.0
The staff at Hotel Astoria were really good, making me feel welcome and comfortable throughout my stay. Marc, the owner, was particularly engaging and helped me with ski logistics.
Location
9.0
The hotel is perfectly situated within walking distance of many attractions and ski rentals, making it easy to explore Zermatt. It's also a quieter spot, despite being close to lively bars.
Dining
9.0
The breakfast buffet was plentiful and fresh, with a good variety of options. I also appreciated the home-cooked dinners, which were delicious and on time.
Facilities
8.0
The ski room was a great convenience, complete with boot heaters and storage. Plus, the wellness center was a lovely spot to relax after a day of skiing.
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Property information and rules
Check-in
from 14:00-22:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
At the hotel Astoria guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Italian, Portuguese, Greek
Number of rooms:
21
FAQs
About Hotel Astoria
What distance is Hotel Astoria from Zermatt Train Station?
The hotel is a 10-minute walk from Zermatt Train Station, approximately 1 km away.
Does Hotel Astoria have an on-site restaurant?
The hotel features an à la carte restaurant that serves European cuisine for lunch and dinner.
What amenities are available in the rooms at Hotel Astoria?
Rooms include free Wi-Fi, a flat-screen TV, a minibar, a safe, and some offer mountain views.
What wellness facilities does Hotel Astoria provide?
The hotel offers a spa and wellness centre, including a sauna and steam bath.
What are the nearby dining options to Hotel Astoria?
Nearby restaurants include Restaurant Julen, Chez Max Julen, Avena, and Pizzeria Roma, all within 0.5 km.
Is there a bar at Hotel Astoria?
Yes, the hotel has a lounge bar for guests to enjoy.
What activities can guests partake in while staying at Hotel Astoria?
Guests can enjoy skiing and hiking activities directly from the hotel.
How far is Hotel Astoria from the nearest airport?
The nearest airport is Sion, located 80 km away from the hotel.
Does Hotel Astoria offer children's activities?
Activities for children can be arranged at a nearby partner hotel during the day and on request in the evening.
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